GoldenTech.
DEFREN
Designed in SwitzerlandDE · FR · EN

WhatsApp AI agent · for Swiss SMEs

Every enquiry deserves an answer. Even after closing time.

Your agent answers questions, prepares appointments and qualifies prospects on WhatsApp. When it is unsure, your team takes over. Configured and supported by GoldenTech, with rules you approve.

  • Official Meta WhatsApp Business API [CONFIRMAR]
  • DE · FR · EN
  • Live in [CONFIRMAR] days

Designed in Switzerland · Revised Swiss FADP and GDPR safeguards [CONFIRMAR] · Your agent identifies itself as AI

GoldenTech · AI assistantExample conversation

Can I request a check-up appointment?

I’m the AI assistant. The approved practice information allows check-up requests. Would morning or afternoon suit you?

Afternoon. I also have severe pain.

I don’t give medical advice about pain. I’ll pass your message and appointment preference to the practice team.

Handoff to your team

WhatsApp

One question. A useful next step.

Choose your sector. This is how a conversation using an approved knowledge base could look.

GoldenTech · AI assistantExample conversation

Can I request a check-up appointment?

I’m the AI assistant. The approved practice information allows check-up requests. Would morning or afternoon suit you?

Afternoon. I also have severe pain.

I don’t give medical advice about pain. I’ll pass your message and appointment preference to the practice team.

Handoff to your team

Calculator

What do unanswered enquiries cost you?

Not every enquiry becomes a customer. Estimate the share you might lose without a timely reply.

Estimated monthly value at risk

CHF 10'400

Estimate based on your inputs. Not a revenue forecast or guarantee. Calculation: weekly enquiries × 52 ÷ 12 × out-of-hours share × customer value × abandonment share.

Transparency

What your agent does. And what it doesn’t.

What it does

  • Answers from your approved knowledge base.
  • Books appointments through approved calendar workflows [CONFIRMAR].
  • Qualifies leads and adds them to your pipeline.
  • Sends approved reminders and follow-ups.
  • Hands off when information is missing or the topic is sensitive.

Its boundaries

  • Doesn’t invent prices or services; missing information goes to your team.
  • Doesn’t give medical or legal advice.
  • Doesn’t make decisions about people.
  • Doesn’t pretend to be human.

Technology

Under the hood. Not a black box.

The planned flow connects your knowledge base with clear rules. Integration availability: [CONFIRMAR].

Answers from your knowledge base

Clear rules and boundaries

Logged, reviewable conversations [CONFIRMAR]

One-click human handoff [CONFIRMAR]

Privacy

Trust starts with clear answers.

Privacy is part of the configuration, not a footnote. Before launch, we document data flows, responsibilities and outstanding supplier checks.

Subprocessors
  • Data location: [CONFIRMAR].
  • DPA included; contract version [CONFIRMAR].
  • No use for AI training: [CONFIRMAR with supplier].
  • Encryption in transit and at rest: [CONFIRMAR].
  • Retention periods and deletion at contract end: [CONFIRMAR].
  • Official Meta API planned [CONFIRMAR]. No unofficial tools; Meta policies still apply.

Process

From first conversation to a supported agent.

  1. 1

    Free consultation · 30 min

    We discuss your most frequent questions and workflows.

  2. 2

    Knowledge base & configuration

    Tone, rules and pipeline for your sector. Duration: [CONFIRMAR] days.

  3. 3

    Testing

    You test the agent before any customer sees it.

  4. 4

    Go live

    Only after your approval. Fine-tuning during the first week.

  5. 5

    Ongoing support

    Monthly reporting and collaborative optimisation.

Commitments

Our commitments. Your control.

  • You test first. We go live only after your approval.
  • Monthly report: conversations, leads and handoffs.
  • Response to support requests within 24 hours.
  • Extra conversations and minutes are billed transparently at the end of the month.
  • Minimum term 3 months. Notice period: [CONFIRMAR].

Comparison

Which approach fits your day-to-day work?

A guide, not a blanket verdict: other tools and staff capabilities depend on how they are set up.

ExamplesGoldenTech AI agentClick chatbotAdditional staffDo nothing
Available 24/7Planned [CONFIRMAR]Depends on toolDepends on staffingNo
Understands free-form questionsPlanned [CONFIRMAR]Depends on toolDepends on staffingNo
MultilingualPlanned [CONFIRMAR]Depends on toolDepends on staffingNo
Human handoffPlanned [CONFIRMAR]Depends on toolDepends on staffingNo
Pipeline & follow-upsPlanned [CONFIRMAR]Depends on toolDepends on staffingNo
Privacy arrangementsPlanned [CONFIRMAR]Depends on toolDepends on staffingNo
Monthly costfrom CHF 299[CONFIRMAR]from approx. CHF [CONFIRMAR], benefits included—

Examples

For real workflows. Not every decision.

Examples

Practice / clinic

Appointment enquiries, opening hours, approved insurance information and reminders. No medical advice.

Examples

Restaurant

Reservations, approved menu and allergen information, and group enquiries.

Examples

Trades

Quote enquiries with photos, appointments and quote follow-ups.

Examples

Real estate

Viewings, prospect qualification and approved document sharing.

Pricing

Three plans. Transparent prices.

AI Agent Pro

WhatsApp agent with CRM and automations.

CHF 299.– per month

+ from CHF 3'990.– setup

  • AI agent on WhatsApp, 24/7
  • DE · FR · EN included
  • 300 AI conversations per month
  • Knowledge base (fair use)
  • GoldenTech CRM with conversations and lead pipeline
  • Industry automations via WhatsApp and email (up to 5)
  • Up to 2 simple integrations (e.g. Google Calendar, Mailchimp)
  • WhatsApp broadcasts with cost calculator
  • Handover to your team
  • Monthly report

AI Agent Max

For more volume and tailored workflows.

CHF 799.– per month

+ from CHF 8'990.– setup

  • AI agent on WhatsApp, 24/7
  • DE · FR · EN included
  • 1'500 AI conversations per month
  • Custom automation sequences via WhatsApp and email
  • Integrations by scope (defined in the audit)
  • Knowledge base (fair use)
  • GoldenTech CRM with conversations and lead pipeline
  • WhatsApp broadcasts with cost calculator
  • Handover to your team
  • Monthly report and optimisation

AI Agent Voice

Pilot phase · 3 places left

Adds an AI phone agent.

CHF 1'990.– per month

+ from CHF 14'990.– setup

  • AI agent on WhatsApp, 24/7
  • AI phone agent
  • DE · FR · EN included
  • 1'500 AI conversations per month
  • 500 phone minutes per month
  • Your existing number stays (call forwarding)
  • Callback tasks in the CRM
  • Clear rules for emergencies and handovers
  • Knowledge base (fair use)
  • GoldenTech CRM with conversations and lead pipeline
  • Custom automation sequences via WhatsApp and email
  • Integrations by scope (defined in the audit)
  • WhatsApp broadcasts with cost calculator
  • Monthly report and optimisation

WhatsApp fees are paid directly to Meta at the official rate, with no mark-up. Extra conversations and minutes are billed at the end of the month. Annual billing: 2 months free.

Minimum term 3 months. Prices exclude VAT.

Build in the configurator

2026

2026 pilot programme

We are welcoming [CONFIRMAR: number] pilot customers. Special terms: [CONFIRMAR]. You provide structured feedback and, only if satisfied, choose whether to share a reference.

GoldenTech

A point of contact. Not an anonymous tool.

João Ribeiro

João Ribeiro

Founder & web designer

João Ribeiro accompanies your GoldenTech project. AI project experience, technical responsibilities and LinkedIn: [CONFIRMAR].

FAQ

Good questions deserve clear answers.

Where is my data stored?

Exact location and suppliers: [CONFIRMAR]. The subprocessor register will be completed before contracting.

Will customers know they are speaking to AI?

Yes. The agent introduces itself as an AI assistant. A person takes over according to your rules.

What if the agent doesn’t know the answer?

It acknowledges the missing verified information and hands the enquiry to your team. It does not speculate on sensitive questions.

Can I keep my WhatsApp number?

Coexistence with the WhatsApp Business app: [CONFIRMAR for your number and Meta configuration]. We check before setup.

Which languages? What about Swiss German?

DE · FR · EN are included in every plan. Swiss German and other languages: [CONFIRMAR after testing].

What if I need more conversations?

Pro includes 300, Max and Voice 1'500 AI conversations per month. Each extra conversation costs CHF 0.50 (Pro) or CHF 0.40 (Max, Voice), billed at the end of the month.

How long does setup take?

Live in [CONFIRMAR] days after receiving and approving your knowledge base. This includes testing.

Can I adjust the answers myself?

The knowledge base and rules are agreed with you. Your editing access: [CONFIRMAR].

Does it work with my calendar and CRM?

We review your existing tools in the consultation. Supported integrations and possible extra costs: [CONFIRMAR].

How can I cancel?

Minimum term, notice period and process: [CONFIRMAR in the contract]. Export and deletion are agreed before launch.

Is there a minimum term?

Yes, 3 months. That way you see real results and we can optimise the service in a targeted way.

What happens after implementation?

We support you closely at launch and then monthly, with a clear report.

What does WhatsApp cost on top?

You pay the fees directly to Meta at the official rate, with no mark-up. The first 1'000 replies per month are free. Before every broadcast, our CRM shows you the estimated cost.

Is the configurator price final?

No, it is an indicative quote. After the free audit, you receive a final proposal.

Book a free consultation

Let’s understand your enquiries.

A free 30-minute consultation. Your preferred time is a request; we confirm it personally.

  • You test first. We go live only after your approval.
  • Monthly report: conversations, leads and handoffs.
  • Response to support requests within 24 hours.
Industry1 / 5

Industry

A free 30-minute consultation. Your preferred time is a request; we confirm it personally.

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